Frequently Asked Questions

What if I'm like everyone else and I'm not comfortable removing a tablespoon of my loved one's ashes or don't know how?

If you're local to Seattle we suggest you make an appointment and bring the urn or box in person to our office. We will take a small amount of your loved ones’ ashes and return the rest to the urn or box you bring. What if I don't live in the area? We suggest you ask a great friend or go back to the funeral home and ask them to remove a tablespoon for each memorial. FYI... Most urns unscrew and most boxes have a screw or screws on the bottom. The screws are sometimes under felt circles. This part can be very emotional. We suggest you call us with any questions.

How will I send my loved ones’ ashes to you?
Where are my loved ones’ ashes kept?
How do I pay for my memorial art?
How do I see my loved one's ashes in the glass art?
Why do I see small bubbles inside some of the memorials?
What is the gold and silver accenting used in the hearts, orbs and starfish?
What is the approximate size and weight of our glass memorials?
Is etching on my memorial included?
How much of my loved one's ashes are needed to create a custom memorial?
Please explain the optional, complimentary spreading of my loved ones' extra ashes
How do you guarantee the ashes I send are in the memorial I receive?
How safe is mailing a small quantity of my loved one's ashes?
When should I expect my memorial after I send you my loved one's ashes?
Displaying your Memorial